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Stephanie Brookby
Chief of Staff to the CEO at Pendo.io
Stephanie Brookby is currently the Chief of Staff to the Chief Executive Officer at Pendo.io, a role that involves overseeing strategic initiatives and supporting the CEO in various capacities. Her expertise lies in enhancing employee experiences through effective digital products, as evidenced by her participation in discussions about improving productivity and satisfaction within organizations.13
Professional Background
Before her current position, Brookby served as the Vice President of Global Customer Success at Pendo, where she focused on customer satisfaction and retention strategies.24 She has been instrumental in leading discussions on how product data can empower customer teams, emphasizing the importance of unifying product and CRM data to enhance customer relationships.2
Key Contributions
- Webinars and Discussions: Brookby has led webinars discussing the management of employee-facing digital products, sharing insights on measuring productivity and driving employee happiness.13
- Customer Success Initiatives: She has actively contributed to strategies that reduce churn and improve customer engagement through data-driven insights.2
Location
Stephanie Brookby is based in Charlotte, North Carolina, and has been involved in various professional events and discussions related to digital transformation and customer success strategies.56
