Stella Polyviou

Stella Polyviou is an accomplished professional with a strong academic background and diverse work experience in psychology, counseling, customer support, cybersecurity, and rehabilitation services.

Stella earned a Bachelor's Degree in Psychology with honors (2:1) from the University of Nicosia, followed by a Master's Degree in Mental Health Counseling/Counselor with honors (2:1) from The University of Northampton, showcasing her dedication to personal and professional growth.

Her professional journey includes roles such as Remote Customer Support Specialist in CyberSecurity at Synack, Inc., where she contributes her expertise to support clients in the US and EMEA regions.

She has previously served as a Junior Desktop Support Technician and a Junior Deployment Technician at Octopus, demonstrating her versatility and hands-on technical skills in diverse environments.

Additionally, Stella has experience as a Customer Support Account Manager at PensionBee, showcasing her proficiency in client relationship management and problem-solving.

Stella has also worked in rehabilitation services, having previously served as a Through The Gate - Information, Advice & Guidance / Offender Resettlement Case Management Worker at NOVUS / London Community Rehabilitation Company (London CRC) / MTCnovo & Ministry of Justice (MOJ), where she provided valuable support to individuals transitioning back into society.

Her background includes roles such as a Residential Mental Health Support Worker at The Beeches, Volunteer Counsellor specializing in Substance Misuse at Perry Clayman Project (PCP), and General Support Assistant & Midday Supervisor focusing on Special Educational Needs at Lady Zia Wernher School.

Stella's commitment to mental health support is evident through her volunteer work at Northampton Counselling Service, Cruse Bereavement Care, and her role as a Volunteer Mentor at Northamptonshire Probation Trust Reach Project.

During her career, Stella has also honed her customer service and administrative skills, having worked as a Customer Service Assistant & Secretarial Support at Debenhams (Mall of Cyprus).