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Steff Jacobsen
Client Success Enthusiast, Change Agent, and Caring Leader Committed to Learning & Growing
Steff Jacobsen is a professional who thrives at the intersection of collaboration and inspiration. They excel in creatively solving complex challenges alongside others, with a focus on achieving transformative and winning outcomes. Their passion lies in actively participating as an ally in LinkedIn ERGs and supporting individuals in their growth endeavors.
In their free time, Steff enjoys learning, spending quality time with friends, family, and furry companions, working out, attending Broadway shows, practicing Spanish, and exploring the world through travel.
With an educational background that includes an MBA with specializations in Digital Marketing & Global Challenges in Business from the University of Illinois at Urbana-Champaign, a Bachelor of Arts in Spanish Teacher Education from Illinois State University, and studies in Spanish Language, Literature & Culture at Universidad de Granada, Steff brings a diverse set of skills to their professional roles.
Currently serving as a Manager of Customer Success for Mid-Market Enterprise at LinkedIn, Steff has held various roles within the company, including Senior Customer Success Manager for Key Accounts, Large Enterprise, and Mid-Market Enterprise, as well as Customer Success Manager. Prior to their tenure at LinkedIn, Steff gained experience as an Associate Customer Education Consultant at LinkedIn and held recruitment positions at AHEAD and Adtalem Global Education.
Steff's strengths, as identified through StrengthsFinder and Enneagram assessments, include Achiever, Empathy, Learner, Intellection, and Relator, with an Enneagram Type 3 - Achiever profile.