Stasa Zlatar

Stasa Zlatar is an accomplished consultant and GM with extensive experience in business operations, customer operations, customer experience development, and business transformation.

She has a proven track record of creating innovative business strategies based on direct customer insights and successfully implementing these strategies to drive measurable results.

Stasa is adept at influencing diverse stakeholders and fostering consensus within organizations to bring about customer-centric change.

Her professional background spans across industry and management consulting, with a focus on technology-enabled start-ups, retail, lifestyle products/services, and financial services.

She has worked in prominent companies like American Express, Minted, and Luxe Valet, showcasing her ability to excel in both large corporations and agile start-up environments.

Stasa holds a Master of Business Administration in Leadership & Ethics from Duke University's The Fuqua School of Business, as well as a Bachelor of Science in Business Administration from UNC Chapel Hill.

Currently, Stasa serves as a Senior Principal at Slalom, having previously worked as an Independent Consultant at Stasa Zlatar Consulting and held various managerial roles in companies like Minted, North Highland, Luxe, and American Express.

Her diverse experience includes positions such as Director of Operations, Director of Holiday Operations, and Senior Manager in product management and concierge services.

Additionally, Stasa has a background in digital strategy, customer engagement, and market consulting, further underlining her expertise in driving business growth and operational excellence.