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Spring Strand King
Global Head of Digital Experience Communities
Spring Strand King is an experienced professional with a diverse background in business administration, computer technology, finance, online/social customer success, technical support delivery, quality management, and business process. She holds a Certificate in Six Sigma Master Black Belt from Villanova University and a Bachelor's degree in Business Administration from the University of Wisconsin-Whitewater.
Spring has held senior managerial positions at top companies including Adobe and McAfee where she has contributed immensely to the organizations. At Adobe, she served as the Senior Manager of Technical Support Delivery, where she led a team to provide excellent customer service. Her exceptional quality management experience was utilized at Adobe where she served as the Senior Manager of Quality and Business Process. Additionally, Spring also worked in different positions at Adobe, including Senior Manager of Online/Social Customer Success, Senior Manager of Enterprise Field Support - Americas, and Senior Manager of Gold Support - Americas.
Prior to her work at Adobe and McAfee, Spring worked as an Analyst II at Kimberly-Clark. She exhibited a high level of expertise and professionalism in her work.