Spencer Vail

Spencer Vail is a customer-focused leader passionate about fostering growth and success in teams and customers. He enjoys building up teams and individuals, excelling in strategic roles while being hands-on in operational aspects.

With a background in SaaS and Consumer Marketplace companies, Spencer has led teams in Customer Success & Client Services in startups ranging from Pre-Seed to Late Stage VC.

Spencer Vail holds an M.B.A. in Entrepreneurship & Strategy from Brigham Young University Marriott School of Business and a B.S. in Marketing from Utah State University.

His professional experience includes roles such as Customer Success Leader, Senior Director of Customer Success & Support, Director of Customer Experience, and various management positions in leading companies like NexHealth, Belong, and InsideSales.com.

Outside work, Spencer enjoys competing in doubles sand volleyball leagues and tournaments to satisfy his competitive edge.