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Souma Mitra
Training Developer (Communication & Technology) at Teleperformance USA
Souma Mitra is a highly skilled professional with over 12 years of experience in managing learning & development functions, training, content administration, and logistical support.
Souma is proficient in coordinating content, assessment uploading, generating reports, and using various e-learning standards like SCORM & AICC for courseware publication.
Having a strong educational background including a Bachelor of Commerce degree from the University of Calcutta, Souma has worked in reputable organizations like Teleperformance, Innostrat Technologies Pvt. Ltd., and Liqvid eLearning Services Pvt Ltd.
With experience in roles ranging from Technical Training Developer to Event Manager and Assistant Project Manager, Souma demonstrates excellent communication, team management, and client management skills.
Throughout a career that includes work at Hewitt Associates, Dell International Pvt. Ltd, IBM, and Reliance Communications, Souma has showcased a commitment to high-quality service and problem resolution.