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Sophia Lam
Business System Analyst at First American Title
Sophia Lam has amassed over two decades of experience in the IT industry, primarily focusing on client interactions and providing technological solutions. She has an extensive background in offering technical support to a wide range of users, both locally and internationally, adhering to a customer-first philosophy. Sophia thrives on working autonomously, paying keen attention to detail, and excelling in troubleshooting critical applications. Her skill set includes project management, Agile Methodology, and a continuous drive for learning and innovation. With a degree in Management Information System from California State University-Fullerton, Sophia has held key positions such as Business System Analyst at First American Title and Senior Business Systems Analyst at Bank of America.
