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Sonul Verdia

Head Customer Experience & Channel Performance - India at Ipsos
Mumbai, Maharashtra, India
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Sonul Verdia is a highly experienced senior executive with a passion for driving growth and a track record of success in setting up and scaling offices across international markets. Verdia is known for his entrepreneurial outlook, strategic thinking, and problem-solving skills. With a solid background in customer experience, service delivery, enterprise feedback, market research, mystery shopping, and competitive benchmarking, Verdia is a results-driven individual who is passionate about driving sustainable business growth and enabling companies to thrive in today's rapidly-changing business environment.

Verdia holds a top tier MBA degree from Europe, which has equipped him with strong business acumen for international markets. Verdia's skills and experience are drawn from working with reputable organizations such as Ipsos and Bare International. At Ipsos, Verdia was Head of Customer Experience & Channel Performance - India, and previously served as the Executive Director and Head of Customer Experience and Mystery Shopping. Similarly, Verdia served as the Managing Director and General Manager for BARE International in India, the Middle East, and Africa.

With a background in commerce and software engineering, Verdia is an experienced business consultant, team manager, and mentor. He has a reputation for being an innovative thinker and change agent, specializing in turn around projects for companies. Above all, Verdia is passionate about providing quality service, building strong client relationships, engaging the workforce, and fostering growth.

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