Sonia Ferrón Sáenz

Sonia Ferrón Sáenz is a long-standing employee at Wallapop, a popular online marketplace platform. She recently celebrated her 10th anniversary with the company, marking the longest tenure she has had with any single employer.1 As a Customer Experience Manager at Wallapop, Sonia is likely responsible for overseeing and improving the customer experience aspects of the platform.

Professional Background

Sonia's LinkedIn profile indicates that she is based in Barcelona and has over 500 connections on the professional networking platform.2 Her extensive experience at Wallapop suggests that she has played a significant role in the company's growth and development over the past decade.

Education and Expertise

While specific details about her educational background are limited in the provided search results, it's worth noting that Sonia has pursued additional training in customer experience. Her profile mentions education from The CX Academy2, which likely contributes to her expertise in her current role.

Content Creation

Beyond her professional responsibilities, Sonia appears to be active in sharing her experiences and insights on LinkedIn. She has written about personal growth and professional development, indicating her engagement with the broader professional community.3

Sonia Ferrón Sáenz's long-standing commitment to Wallapop and her focus on customer experience management suggest that she has played a crucial role in shaping the user experience of the platform over the years.