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Sonia Charles
Customer Success Manager, Experience Cloud at Adobe Social Impact l Education Lead
Sonia Charles is a highly accomplished professional with a diverse background in the field of customer success, project management, and digital marketing.
She holds a Bachelor of Science in Politics and History from Brunel University London, as well as certifications in English, French, and Project Management from Westminster Business School.
Sonia has a wealth of experience at Adobe, where she has held several key roles including Senior Customer Success Specialist in Adobe Audience Manager, Customer Success Manager in Adobe Experience Cloud, Project Manager in Adobe Analytics And Target, and Senior Account Manager And Team Lead in Adobe Media Optimizer.
Prior to her tenure at Adobe, Sonia worked in various roles such as Digital Campaign Specialist at Bloomberg Lp, Traffic Acquisition Manager at Criteo, Brand Operations And Partnerships Manager at Yahoo!, and Advertising Operations Executive focusing on the French Markets at Yahoo!
Her expertise spans across customer success, project management, digital marketing, and advertising operations, making her a valuable asset in any organization.