Sonia Alegre

Sonia Alegre is a versatile professional with over 5 years of experience in virtual assistance, transaction coordination, customer support, project management, recruiting, and social media management.

She excels in virtual assistance, proficient in tasks like email management, appointment setting, and document handling, allowing clients to focus on their core business.

With expertise in transaction coordination, Sonia ensures smooth real estate transactions by preparing documents and facilitating timely payments, particularly adept at working with Keller William agents.

In customer support, Sonia has effectively handled high-value clients, demonstrating a 95% success rate in turning irate customers into satisfied ones, progressing from Tier 1 to Team Lead roles.

As a project manager and recruiter, she has managed campaigns in testing, lead generation, and candidate research for consulting firms in the US.

Sonia's skillset extends to social media management, where she leverages platforms like Facebook, Pinterest, and Instagram to enhance brand awareness, reach, and engagement, thereby increasing leads and followers.

Known for her dedication and commitment to delivering exceptional work, Sonia is described as hardworking, fast-learning, reliable, and possessing excellent communication skills. She approaches challenges with a positive outlook, always willing to go the extra mile.

Her extensive professional background includes roles such as Customer Support and Technical Support at iCanStudy, Executive Assistant at YouBroker, KV Core Admin for a Realtor at Nico Mattorano, and various other positions in organizations like Cannabis Coaching Institute, Sun Life Financial, adaQuest, and Watchtower Support LLC, among others.