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Sonal Mane
Customer Experience Leader @ Databricks | Growth & Intelligent Experiences
Sonal Mane is a growth-focused technology executive with 18+ years of experience in driving digital customer experiences and growth strategies. At Databricks, she serves as the Senior Director of Digital Customer Experience and Growth, where she leads initiatives for data practitioners across customer and partner organizations.1
Professional Background
Key Career Highlights::
- Currently responsible for driving growth with data engineers, machine learning engineers, and data scientists in the Databricks ecosystem1
- Previously worked at notable companies including Qualtrics and Microsoft2
- Pioneered Databricks' Digital Self-Service & Growth strategy, developing innovative go-to-market strategies using predictive analytics1
Notable Achievements
• Established Databricks' first digital-led customer growth funnel • Built an AI-led testing platform for systematic growth experimentation • Developed predictive user journey models for SMB and Enterprise customer growth • Created a machine learning-based analytics solution to measure startup growth potential1
Professional Expertise:: Mane is passionate about leveraging AI and data-driven strategies to optimize customer journeys and drive business expansion. She has extensive experience in building cross-functional teams and scaling digital customer engagement programs globally.12
Professional Certifications
- Project Management Professional (PMP)
- Databricks Generative AI Fundamentals Certification2