Sonal Bhagia

Sonal Bhagia is a Senior Manager / Specialist Leader at Deloitte Consulting, specializing in Strategy and Operations. With over 15 years of experience, she excels in advising executives on service delivery transformation by structuring business models to align with corporate strategy.

Her expertise includes global service delivery and operating model design, strategic assessments, back office functions transition and implementations, shared services, business process outsourcing, robotics process automation, digital strategy, vendor selection, contract negotiations, retained organization design, performance management, and vendor management.

Having worked with clients across various industries such as manufacturing, industrial products, consumer products, airlines, health care, oil and gas, and financial services, Sonal Bhagia is a renowned figure in her field. She has shared her insights at prestigious conferences like the GBS Conference Board, International Association of Outsourcing Professionals (IAOP), and Manufacturers Alliance for Productivity and Innovation (MAPI).

Sonal's educational background includes an M.B.A. in Finance & MIS from the University of Houston, a B.S. in Biochemistry from Baylor University, and studies at Choate Rosemary Hall and Yoga Works.

Her professional journey has seen her in key roles such as Sr. Manager at Deloitte Consulting, Manager at KPMG US, Sr. Consultant at Arthur Andersen, and Financial Service Officer at Bank of America.