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Jan-Willem Smienk
Quality and Risk officer bij Axians
Jan-Willem Smienk is an experienced IT servicedesk process and security consultant with a strong background in ITSM, specifically TOPdesk. He specializes in incident, change, problem, and process management using methodologies such as ITIL, LEAN Six Sigma, Agile Scrum, ISO27001, and ISAE3402.
He holds a Bachelor's degree in Communication & Marketing from Windesheim. Jan-Willem has held various roles in reputable organizations, including Quality Risk Manager at Axians, Service Coördinator at Axians, Process Engineer at Sligro Food Group, and Incident Beheer IV at UWV among others.
His professional journey also includes positions like Inside Support Engineer at Skool Automatisering, Quality Analyst at IBM, Teamleader at IBM Global Services, and Service Representative at ExxonMobil and Esso, showcasing his diverse skill set and extensive experience in the IT industry.
