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Sloane MacDonald
Customer Service and Tech Support Manager at HANS™ Premium Water
Sloane MacDonald is a seasoned professional with a strong background in customer-facing roles and leadership. Currently leading the technical support and service team at HANS Premium Water, specializing in HANS RO appliances installation, servicing, and troubleshooting. Known for exceptional communication and problem-solving skills, Sloane has successfully implemented industry best processes and practices.
With a diverse educational background that includes a Bachelor's degree in Visual and Performing Arts, Sloane also holds a solid foundation in automotive mechanics from an Automotive pre-apprenticeship program. Having excelled academically at Blaxland High School, Sloane brings a well-rounded skill set to the technical and customer service domain.
Sloane's professional journey includes various notable roles such as Technical Support Coordinator, Residential Installation Manager, Head of Digital Marketing, Corporate Trainer, and Senior Digital Marketing Strategist. With past experiences at reputable organizations like Google, Focus Media Group, and Infinity, Sloane has garnered extensive expertise in digital marketing, research management, and business development.
In addition to a successful career, Sloane emphasizes the importance of leadership traits such as work ethic, attention to detail, and the value of listening to others. Proficient in Australian accent communication and adept at collaborating with diverse teams, Sloane exemplifies effective leadership qualities in a dynamic work environment.