Skip Klobucher

Skip Klobucher brings over 25 years of diverse customer-facing service experience to the table. His expertise spans consulting, project management, technical account management, and support management, with a strong focus on building global support organizations geared towards swift issue resolution and customer satisfaction. He excels in the enterprise sector, particularly with mission-critical applications where downtime is costly. Skip firmly believes in leveraging support services to enhance revenue streams by enhancing customer experience and retention. His specialties include customer-driven escalations, critical situation management, operational excellence based on metrics, and global team building.