University of Nebraska-Lincoln

W. P. Carey School of Business – Arizona State University

Technologist. Servant Leader. Coach.

• Matured the Capacity Management Platform responsible for scaling of Tent Pole Event. Reduced event-level capacity hours by 86% from ~72 to 10 hours per event through effective scheduling automation.
• Collaborated with the Enterprise Design Team to enhance TREK by sharing a comprehensive component library and UI framework, driving increased efficiency and standardization across the platform.
• Led the Reliability Tooling Team in implementing a Chaos Engineering platform, incorporating application circuit breakers and introducing variable latency levels to upstream dependencies, ensuring the stability and reliability of Disney+ and ESPN+ streaming services.

The Walt Disney Company

Technical Project Manager

Glued Network's AI-powered direct response marketing helps nonprofits acquire and retain donors.  It uses advanced data and machine learning to optimize ad campaigns, reach the right audience, and maximize growth.  This includes using innovative strategies to capitalize on the wealth transfer opportunity.

Glued Network

Founder & CEO

• Hired to generate a unified and accurate picture of user engagement data sets, rebuilding customer trust and boosting the user base by 48%.
• Transformed operational data into a cohesive analytics platform, enhancing data quality by 29%, which elevated customer experience and expanded existing accounts.
• Securely incorporated sensitive financial data into the analytics framework, enhancing forecasting and saving 205 analyst hours monthly.
• Integrated user behavior data into a unified analytics picture, yielding insights that reduced development costs by 21%.
• Harness customer dashboard analytics to showcase program success patterns, driving a 26% surge in contract renewals.
• Created and launched a billing system that scaled recurring monthly billing from 25 to 3,000 customers.

InStride

Data & Platform Engineering Manager 

• Hired to improve Mastercard's payments network's performance, security, and scalability.
• Pioneered advanced tech that boosted credit card transactions to 2.5k/sec, gaining a competitive edge and reducing risk by speeding up daily clearings.
• Improved scalability and flexibility by enabling global edge computing operations, ensuring timely updates and efficient resource utilization, leading to a 29% performance gain and 14% cost savings.
• Enhanced security measures led to a 9% drop in reported fraud by reducing data transmission, making it more challenging for attackers to intercept.

Mastercard

Data Engineering Manager

• Hired to deliver data-use innovations to boost account revenues from Fortune 500 clients.
• Created a greenfield unified data picture of transactions and reported fraud data that trained predictive fraud technology, resulting in a fifth-year renewal of a $10 million annual account.
• Optimized the unified data picture, which reduced time-to-insight from 1 day to 1 minute by tuning the system to process 7k+ transactions per second.
• Increased revenue on a Fortune 500 telecom account by implementing a data governance strategy that ensured GDPR and CCPA regulatory compliance and increased customer trust.
• Accelerated the launch of a next-gen tech offering with an internal playbook, securing the offering’s first paying customer.

1904labs

Client Partner

• Hired to deliver high-profile digital transformation initiatives for Fortune 500 customers, resulting in the market and beating its annual revenue goal.
• Drove a $250k monthly project that accelerated data insights for a Fortune 500 healthcare company. 
• Enhanced customer service for an international chemical company by creating its first digital project, providing $1M in monthly revenue.
• Boosted the firm's stature with thought leadership, leading to multiple conference speaking invitations.

Slalom

Senior Data and Software Engineer

• Promoted by the CEO to create and execute a product strategy to support mid-market growth and drive revenue.
• Renovated hardware appliance user interface, creating a turn-key setting that accelerated sales conversions by 12%.
• The company gained a competitive edge by integrating hardware appliance technology into the Google Cloud Platform, broadened its market reach, and unlocked a new sales channel.
• Streamlined customer data center management by creating a Cloud Management Product that offered a unified picture of appliances, virtualizations, and policy, which increased sales by 20%.
• Effectively tackled a niche staffing challenge by securing and retaining top-tier technical experts, boosting the hardware appliance's throughput tenfold.

ThreatBlockr, Inc.

Vice President of Product

• Recruited by the CEO to grow the firm by leveraging current accounts and growing into the government sector.
• Doubled account revenue on Fortune 500 telecom account by driving the eCommerce portion of their merger with an international telecom group.
• Expanded into government contracts by creating a Program Cycle (PC) Dashboard for the U.S. government's primary international development agency, driving a 90% increase in data capture.
• Optimized PC Dashboard with a unified picture of data sets to drive international decision-making for the above agency resource allocation.

Spry Digital

Technical Project Manager 

• Recruited by the CEO to enhance the development pipeline for connected consumer products and unlock sales channels.
• Crafted a tiered connected consumer product line, establishing the company's debut presence in Target and Bed Bath & Beyond.
• Developed a revamped customer website, boosting direct-to-consumer sales by 30%.

Greater Goods LLC

Director of Creative Operations

• Recruited by Associate Dean to scale WashU School of Engineering & Applied Science’s cash-cow course by including students from two other colleges that grew revenue and demand.
• Transformation of course curriculum attracted students from the business and visual arts schools that grew revenue.
• Grew course enrollment for 5 consecutive semesters.

Washington University in St. Louis

Adjunct Instructor

• Promoted to lead digital transformation and enhance customer experience with simplified solutions and interfaces that accelerate customer adoption.
• Boosted vital communication for nonprofit success by launching a content syndication application, ensuring consistent messaging across website, mobile app, digital signage, and print mediums.
• Introduced the organization's inaugural native mobile apps using a configuration-driven strategy, reducing costs by 95% compared to custom application development and maintenance.
• In 2014, when it was still challenging, I engineered and deployed a cutting-edge HD video system that facilitated real-time streaming across six distinct locations, reducing the need for a large, centralized campus.

The Journey

Chief Technology Officer

Skills: Online Advertising · Google Analytics · Digital Marketing · User Experience (UX) · Software Development Life Cycle (SDLC) · Software Development

The Growth Partnership

Web Developer & Designer

Skills: Online Advertising · Google Analytics · Digital Marketing · User Experience (UX) · Software Development Life Cycle (SDLC) · Customer Acquisition · Software Development · Nonprofit Marketing

Simon Yost