Suggestions
Simon Mak
Head of Propositions at first direct
Simon Mak is the Head of Propositions at first direct, a position he has held since April 2021. In this role, he focuses on developing and enhancing the bank's product offerings and customer propositions. Prior to joining first direct, Mak spent over a decade at HSBC, where he gained extensive experience in various roles related to banking and financial services from 2010 to 2021.123
Mak's background includes significant expertise in strategy and proposition development, which he has leveraged to drive innovation within his current organization. His professional journey reflects a strong commitment to enhancing customer experiences in the banking sector.23