University of Technology

Director of Product / Uniting teams to drive growth in scaling tech companies / simonhilton.co

• Product Leader with a portfolio of AI, Data and Business Intelligence products
• Collaborated with business leaders to drive customer-centric product strategy, leveraging my commercial skillset to align product outcomes with business goals that doubled revenue in a highly competitive market
• Demonstrated sound judgement in strategic and tactical decision-making, successfully launching a new product line from inception to over a million dollars in ARR.
• Led key growth initiatives in strategic data and AI spaces, providing clear direction on how to establish and expand to this new market opportunity
• Partnered closely with design leaders to develop intuitive and desirable customer experiences using double diamond design principles
• Developed and launched AI features within a few months, positioning Karbon as a market leader in its vertical and enhancing technology capabilities
• Acted as a thought leader in the product space, utilising my teaching experience and conference speaking engagements to coach and grow team capabilities
• Fostered a strong product culture, understanding the importance of leadership, team dynamics, and individual contributions in creating better workplaces
• Built warehouse native data tools to foster a data-driven decision-making culture, uncovering gaps in value proposition retention for teams to address
• Empathetic leader that understands the complexity of performance through managing energy, encouragement, accountability and progress
• Authored practical product guides, sharing proven tools and processes for product strategy, operations, and culture with the product community.

Karbon

Director of Product

Blackbird

Mentor - Giants in Residence.

•	Experienced advocate for Agile and Product thinking in this new and innovative learning institution that produces students with real world relevant skills.
•	Teaching Product Management leadership and principles to students from founders through to enterprise clients. 
•	Experience in facilitating team transitions to an Agile environment from business, process and technical viewpoints.

General Assembly

Product Management Instructor 

Welcome to Product Ops People. Join me, Simon Hilton, as I talk with Product Leaders around the world about how Product Ops is growing and uniting product led companies.

Product Ops People

Product Leadership Podcaster

•  Product Leader across WillowTwin, WillowRail digital twin platforms as well as the Insite mobile app. 
•  Developing the Product Operating Model to synchronise rhythms across Research, Strategy, Roadmapping and Development.
•  Ensuring the product that is built is on strategy, consistent across teams and in line with business goals.
• Creating cross organization alignment through quarterly objectives setting, monitoring and reporting frameworks to focus and prioritise big rocks into achievable wins that are on strategy.
• Leading efforts to scale a product culture across the business to drive growth and empowering Product Managers, organised with processes and tools.
• Leading Product Analytics initiatives to develop data lead decision making and build customer empathy.
• Build capability and autonomy within the product management roles by developing enabling services and cross functional teams.
• Accountable for Product support functions including Customer Support, Learning and Development and Program Management.
• Developing the careers of team members so they can become future leaders in the company.

Willow

Director of Product Ops

• Product Leader across WillowTwin, WillowRail digital twin platforms as well as the Insite mobile app. 
• Built a product team of seventeen to support their work direction within and beyond the product team within a high pressure scale up environment
• Ground up build of customer centric delivery, product management and product strategy to drive end to end quality in feature delivery
• Accountable for a transparent and up-to-date view of all product work streams underway to act as an essential source of product truth
• Coaching and development of the Agile delivery model within engineering teams to promote self organisation through an aligned autonomy culture
• Striving to ensure that we are delivering ROI via product delivery and lead the team in measuring and monitoring quantitative and qualitative feedback
• Development of design teams and user research functions to ensure customer verbatim is heard at all parts of the development process
• Developed initiatives to establish data science and BI capabilities within the business and WillowTwin
Full customer support accountability.

Head of Product

•	Woolworths as client
•	Program and executive level leadership to develop Tribal model uplift across business, product delivery and enterprise service team structures. 
•	DevOps and automation evangelist in this Microsoft Azure based CI/CD environment. 
•	Cross functional development of squads, chapters and guilds to promote self-supporting best practice communities. 
•	Value stream mapping Agile teams with traditional business structures to promote integration and efficiency as the company moves on its Agile journey. 
•	Ability to work at all levels of team maturity with hands on delivery experience up to program level delivery. 
•	Targeted focus on personalised squad maturity plans, Agile COE and practice build.
•	Production of training and documentation to promote autonomy, ownership and team growth.

EPiC Agile

Agile Program Coach

•	NBN as client
•	Amazon Web Services Partner of the Year.
•	Agile Project Manager for this Cloud consultancy bringing scalability and agility to large corporates through DevOps and automation.
•	Focus on building Cloud Migrations enabled by Security, Identity and DevOps.
•	Responsible for Splunk, Jenkins, GoCD and other services during migration. 
•	In just under 6 months we've migrated over 500 workloads, and reclaimed over 100TB of data storage in the customer's two data centres.
•	Excellent customer and team management skills. 
•	Agile process and culture leader.  
•	Governance design for senior leadership communications. 
•	End to end delivery accountability. 
•	Multi-million dollar budget responsibility.

Versent

Cloud Consultant

•	Agile Project Manager at this heavily Agile and DevOps focused company often showcased for the latest in AWS, cloud and CI/CD technologies. 
•	Project representation with C level executives to drive broader engagement of stakeholders across the business. 
•	Delivered Agile training across the business to align and empower self organising teams. 
•	Managed distributed Agile teams combined of internal, cross business and agency stakeholders to align with broader organisational objectives.
•	Coaching, development and leadership of high performing cross-functional teams.
•	Excellent conduit of information and priorities between business and technical stakeholders.
•	Keen involvement in development and evolution of Agile PMO support structure across the business to evolve Agile capability.
•	Major focus and experience across ecommerce and mobile app channels.

amaysim Australia Ltd

Senior Agile Project Manager / Agile Instructor 

•	Presentation of multi-million dollar projects to director levels.
•	Keen evangelist of Agile and Kaizen team rituals to evaluate current processes and focus on continual improvements.
•	Strong supporter of Agile rituals within Telstra and active involvement in Agile improvement initiatives. 
•	Experience with Microsoft Azure cloud focused on IOT use cases. 
•	Responsible for Australia's largest every Beacons roll out interacting with the 24x7 app.
•	Responsible for Australia's debut of next generation messaging via Rich Communication Services.
•	Lead project manager for App Transport Security initiative to comply with Apple's iOS security requirements across the entire IT networks group.
•	Lead projects through a large complex business structure from concept to delivery.
•	Consistently good customer service and team motivation.
•	Day-to-day project leadership, to ensure successful execution of multiple concurrent projects in various phases.
•	Preparation of detailed project plans, forecasts, timelines, presentations, and project reports for senior leadership.

Telstra

Senior Agile Project Manager - 24x7 App

•	Project managed development and monetisation for Bauer Media mobile sites to bring their ten biggest titles to market, resulting in traffic growing nearly 900%.
•	Implemented Salesforce quoting and pipeline technology to improve margin on each sale. 
•	Responsible for technical and creative pitch input, supporting the sales team to provide winning presentations that doubled revenue in the year on year.
•	Managed design and development staff for excellence using HTML5, Jquery, CSS3, PHP technologies to outperform industry averages by nearly 700%.
•	Product manager for ad technologies across CPM, CPC and Rich Media campaigns.
•	Introduced project quality procedures, including launch check-lists and feedback loops to improve client satisfaction.