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Simon Hayward
Social media analyst, a customer focused professional with strong communication and relationship management skills
Simon Hayward is a seasoned professional with a diverse background in social media, customer engagement, and the wine trade. With 8 years of experience in social media analytics and 18 years in the wine industry, Simon excels in using insight tools like Sysomos, Crimson Hexigon, and Boolean search to drive business growth and brand optimization. His expertise lies in creating strategic plans, delivering key insights, and understanding customer behavior to enhance the customer journey and voice of the customer.