Silvia de la Cruz
Silvia de la Cruz is an accomplished professional with a solid educational background. She studied Business Management at Tecnológico de Monterrey, where she also completed a Diplomatura. Additionally, Silvia pursued a Certificacion Internacional de Coaching Ejecutivo and is a Certified Coach ICT through ITESM, showcasing her expertise in executive coaching and human resources management. Her educational journey includes studying ISE in Sistemas Electronicos at Tecnológico de Monterrey.
In her professional career, Silvia has held key roles in renowned organizations, demonstrating her versatility and skills. Currently, she serves as Tech Lead México at Trend Micro, where her leadership abilities and tech expertise are put to great use. Prior to this role, Silvia excelled as a Customer Service Manager and a Technical Account Manager at Trend Micro, showcasing her proficiency in customer service and technical account management.
Before her time at Trend Micro, Silvia de la Cruz made significant contributions in various roles. She served as the Gerente de Infraestructura at TIP Trailer Services, highlighting her managerial skills in infrastructure management. Additionally, she worked as a Desarrollador at Banco Azteca, showing her flexibility in different domains. Earlier in her career, Silvia was an IT Analyst at General Electric - TFS, where she honed her analytical and IT skills.