Sierra Alvarez

Sierra Alvarez is a Customer Success Manager at Drata, a security and compliance automation platform.1 She has over 10 years of experience in sales and customer management.2 Sierra joined Drata relatively recently, having started her position as Customer Success Manager approximately 62 days ago.3

Professional Background

Sierra's career has been focused on customer success and management. Her versatile skill set extends to customer service and claims management. Throughout her professional journey, she has demonstrated strong capabilities in sales and customer management roles.2

Role at Drata

As a Customer Success Manager at Drata, Sierra is likely responsible for:

• Ensuring client satisfaction and retention
• Managing customer relationships
• Helping clients achieve their goals using Drata's platform
• Potentially contributing to the company's growth and expansion efforts

Sierra expressed excitement about joining Drata, viewing it as a new opportunity and expressing happiness about working with the company.4

Career Path

Before joining Drata, Sierra typically spent an average of 1 year and 9 months with each company she worked for.3 This suggests that she has had experience with multiple organizations, potentially gaining diverse insights into customer success strategies across different industries or company sizes.

Sierra's move to Drata appears to align with her professional interests in cybersecurity and information security, as evidenced by her use of hashtags like #cybersecurity and #infosec when announcing her new position.4