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Siddharth Dutt
Sr.Service Delivery Manager - ITIL Expert - Prince2 Practitioner - AWS Solution Architect Asso - MBA - Scrum Mstr - ISO9001QMS
Siddharth Dutt is a seasoned professional with over 18 years of experience in IT Service Delivery Management and Infrastructure Management, specializing in catering to global clients such as JP Morgan Chase, CITI Bank, CITRIx, VMware, Xerox, Bharti Africa, Credit Suisse, Flipkart, Sutherland, BACI, Hewlett Packard, Amdocs, Wipro, Infosys, UOB, and others.
His expertise spans across various areas including Service Strategy, Design, Operations, Transitions, Continual Service Improvement, People Management, Program and Project Management, Vendor and Client Service Management, Team Development, Contract Management, ITIL, Prince 2 Practitioner, SLA Management, Onboarding, and Pre Sales.
Siddharth Dutt holds a master's degree in Information Technology (MSc IT) from Sikkim Manipal University and a Master of Business Administration (M.B.A.) from Symbiosis International University.
He has held key positions in renowned organizations such as Avaya, where he served as a Senior Service Delivery Manager, Program Manager for Service Transitions and Private Cloud Services, and previously as a Process Manager specializing in Service Implementation at Orange Business Services.