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Shriman Kalyan
Strategic Experience Design - Design Partner
Professional Background
Shriman Kalyan is an accomplished design and digital leader known for envisioning bold futures through innovative digital experiences. With extensive global experience in crafting impactful consumer and enterprise products, Shriman has had the privilege of influencing millions of users across various industries. His impressive portfolio includes collaborations with well-known brands such as ANZ, ASDA, Best Buy, Cabfare, Citi, Coles, Cricket Australia, CSIRO, Department of Home Affairs, First State Super, Google, McGraw, Starwood, Transport for NSW, SITA, and Woolworths. Over the years, Shriman has not only led design initiatives but has also been instrumental in shipping seamless and disruptive experiences that resonate with users, ensuring that brands remain relevant and competitive.
Currently, Shriman is focused on providing strategic direction as the Director of Digital Experience at Arq. In this position, he is dedicated to helping organizations gain and maintain undisputed market leadership by leveraging design as a tool for positive impact. His commitment to developing high-performance teams has fostered an environment of innovation and creativity, where future-proofing organizational capabilities is a top priority.
As a mentor to aspiring Experience Designers, Shriman invests his time in nurturing the next generation of talent in the design field. He frequently shares his insights and expertise through speaking engagements at various Design and Innovation events, inspiring others to embrace the future of design with confidence.
Education and Achievements
Shriman’s educational background further underscores his expertise in the field of design and management. He studied Human-Computer Interaction and Design at the prestigious Harvard University, equipping him with the knowledge and skills necessary to create user-centric solutions. Additionally, he earned an MBA in Management from the Great Lakes Institute of Management, where he honed his leadership skills and understanding of business dynamics.
Throughout his illustrious career, Shriman has received numerous accolades and recognition in the field of design. His achievements include prestigious awards such as the Good Design Awards, Australian Design Awards, AIMIA Awards (Australian Interactive Media Industry Association), Victorian Public Healthcare Awards (Gold, Improving Health Equality), Health Roundtable Innovation Winner, and W3 Winner. These accolades reflect his dedication to excellence and innovative thinking in design, as well as his commitment to enhancing user experiences across various sectors.
Career Journey and Notable Roles
Shriman’s professional journey is marked by significant roles that illustrate his versatility and adaptability in the ever-evolving landscape of digital design. Prior to his current leadership role at Arq, he served as the Director of Experience Design at NCS Group, where he championed user experience as a core component of organizational strategy.
His career at Outware included several prominent positions, such as Director of Digital Experience, Strategic UX Lead for Woolworths, UX Lead for AFL, and Product Design Lead roles for both Transport for NSW and Coles. These diverse experiences allowed him to develop a deep understanding of user needs and market demands, making him an invaluable asset to the organizations he worked with. Notably, as the Design Manager and Acting Head of Design at Outware, Shriman played a pivotal role in leading design initiatives that resulted in significant user engagement and satisfaction.
Earlier in his career, Shriman contributed to client solutions at Accenture as the Lead of the UX & Business Solutions Group, demonstrating his prowess in blending user experience with strategic business objectives. His time at Photon as a Mobility UX Strategist further reinforced his skills in creating mobile-focused solutions that cater to modern-day consumers.
Not to be overlooked, Shriman also completed a management internship at The Coca-Cola Company and served as an Analyst in Client Solutions at Infosys, experiences that provided him with a comprehensive understanding of the corporate landscape and an appreciation for cross-functional collaboration.
A Vision for the Future
Shriman Kalyan’s vision for the future of digital design is rooted in a commitment to innovation and user-centricity. By leveraging his extensive background in design and management, he aims to lead organizations towards creating transformative experiences that make a difference in people’s lives. His experience mentoring aspiring designers and engaging with the design community speaks to his passion for uplifting others in the industry, ensuring that the next wave of design leaders is equipped with the tools and insights needed to thrive.
In conclusion, Shriman Kalyan stands out as a leading figure in the design and digital landscape. His remarkable journey, from his educational foundation at Harvard and Great Lakes Institute of Management to his impactful roles across various industries, showcases his dedication to excellence in design. As he continues to push the boundaries of digital experiences, his influence will undoubtedly continue to shape the future of design, fostering innovation, and inspiring both organizations and individuals alike.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.