Shillpa Banerjii

Shillpa Banerjii is a versatile mixed-methods researcher known for her impactful contributions at Pinterest, exploring the confluence of Machine Learning (ML) and User Experience (UX) to drive product development.

With a solid educational background including a Master of Science (MS) in Human Factors in Information Design from Bentley University, an MA in Communication Studies from Savitribai Phule Pune University, and a B.Sc in Zoology from Fergusson College, Shillpa has honed her skills to excel in the field of UX research.

Shillpa Banerjii has held key positions at renowned organizations such as Salesforce, Pinterest, eBay, 11 Main (an Alibaba Group company), and WalmartLabs Walmart eCommerce, where she showcased her expertise as a User Experience Researcher. Her stint at the Design & Usability Center in Waltham further enriched her professional journey.

Shillpa's research methodology involves a diverse set of techniques, including user interviews, diary studies, contextual analysis, archival research, surveys, experimentation data, and design sprints. Her focus lies in uncovering opportunities for advertiser success while delving into the interplay between ML-powered recommendations and advertiser trust and adoption.

With experience as a Principal User Experience Researcher at Salesforce and previous roles as a Senior User Experience Researcher at Pinterest and eBay, Shillpa Banerjii has proven her ability to drive product strategies through user-centric insights and data-driven decisions.

Shillpa's background in Human Factors in Information Design, coupled with her industry experience across varied companies, positions her as a sought-after professional in the realm of UX research, blending creativity with analytical rigor to deliver impactful outcomes.