Shelley Smith

Shelley Smith is the Social Strength Team Lead at Mission Six Zero, where she focuses on workplace culture. She is a Certified Professional Culture Curator and a Talent Optimization Advisor, with expertise in business consulting, executive coaching, training and development, and succession planning.1 Shelley has a robust professional background, including 14 years with Marriott International and 11 years as COO of a hotel franchise. She is also the founder of Premier Rapport, Inc., a business consulting firm established in 2009.1

In addition to her consulting work, Shelley Smith is a best-selling author of five books on workplace culture and other topics. She has received several accolades, including the 2019 Entrepreneurial Excellence Award and being named one of the 2017 Leading Ladies Inside Business.12 Her methodologies include systems like A.C.C., Anatomy of Workplace Culture (AoWC), Employee Empathy Mapping (EEM), and I.M.P.A.C.T. leadership.1