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Shelby Senzer
Partner at The Boston Consulting Group (BCG) - Digital Marketing + Personalization
Shelby Senzer is a Managing Director and Partner at Boston Consulting Group (BCG), based in Atlanta, Georgia.1 She is an experienced strategist, digital marketer, and general manager with a focus on data-driven marketing, modern marketing operating models, and marketing spend optimization.
Professional Background
Shelby is a core member of BCG's Digital Marketing Accelerator (DMA) and Marketing, Sales & Pricing practice.1 Her work primarily involves:
- Using data-driven approaches to optimize digital media spend
- Driving e-commerce conversion
- Building personalized experiences in consumer verticals
Some of her recent projects include:
- Optimizing cross-property omnichannel conversion for a global optical business
- Designing and implementing a data-driven marketing program for a global brewer
- Optimizing media spend for a multi-brand retail conglomerate1
Career History
Prior to her current role at BCG, Shelby has held various leadership positions:
- Head of Growth & CX at 2ULaundry
- President and SVP of Sales and Product Development at Babiators
- Engagement Manager and Associate at McKinsey & Company
- Program Director at Atlanta Families' Awards for Excellence in Education
Interestingly, Shelby began her career as a First and Second Grade Teacher at Atlanta Public Schools and as a Teacher/Corps Member Advisor at Teach for America, demonstrating her passion for education and people development.
Education
Shelby holds a Master of Business Administration (M.B.A.) in Strategy, Decision Analysis, and Leadership from Emory University - Goizueta Business School. She also has a Bachelor of Science in Industrial and Labor Relations from Cornell University.
Approach and Expertise
Shelby is known for combining a highly analytical approach with an innovative "growth hacking" mindset to help her CPG and retail clients achieve high-impact growth.1 She has a strong passion for working at the intersection of analytics and creativity, connecting and developing people, building teams and culture, and driving high-impact growth.
Her expertise spans across various areas of marketing, including digital marketing, e-commerce, customer experience, and data-driven strategies. Shelby's diverse background, which includes leading an e-commerce startup and establishing data-driven marketing capabilities for major advertisers, contributes to her unique perspective in the field.