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Sheena Matthews
Owner, what works? ltd
Sheena Matthews: A Trailblazer in Public Service Reform
Sheena Matthews is a highly respected figure in the realm of international public service reform, leadership, and organizational development. As the founder and director of What Works Ltd, which she established in 2005, Sheena has dedicated her career to transforming public service through innovative consultancy. Over the years, she has built a reputation as a leading consultant and coach, facilitating significant change in myriad public institutions across the globe. Her work not only focuses on improving governance but also emphasizes the co-creation of human capital and capacity in diverse contexts.
Her career is marked by impactful roles, including her position as a senior civil servant and board member at the Centre for Management and Policy Studies (CMPS), the pre-cursor to the National School of Government, from 2002 to 2005. Moreover, Sheena's experience as a Change Manager at the Foreign and Commonwealth Office between 1999 and 2002 underscores her deep involvement in strategic change initiatives within government.
Education and Achievements
Sheena holds a BA (Hons) in Sociology from the prestigious University of Reading, a foundation that informs her understanding of social structures and their influence on organizational dynamics. Her educational background equips her with the analytical skills essential for navigating complex public service challenges.
In addition to her academic credentials, Sheena is a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) and a Chartered Fellow of the CIPD (Chartered Institute of Personnel and Development). These accolades highlight her commitment to professional development and her recognition among peers in the field of human resources and organizational psychology.
As a volunteer mentor, Sheena is passionate about guiding emerging leaders and enabling their growth in public service. This commitment to mentorship reflects her belief in the importance of nurturing future generations of leaders in governance and public reform.
Notable Consultancy Work
With an impressive portfolio, Sheena has worked in over 30 countries, including assignments in Bahrain, Cuba, Ethiopia, Montenegro, Poland, Bosnia and Herzegovina, Bulgaria, Georgia, Nigeria, the UAE, Ukraine, and the UK. Her specialty as an international public service leadership consultant has seen her spearheading initiatives that strengthen governance frameworks, encourage organizational change, and promote excellence in public service.
As an executive and board-level coach, Sheena applies her extensive knowledge to nurture leaders in various sectors, enhancing their ability to drive organizational change effectively. Her facilitative approach encourages collaboration and engagement and aligns with her goal of connecting with professionals worldwide to foster collective improvement in public service systems.
Career History
Sheena's extensive career includes significant roles as an HR consultant at reputable organizations such as PE/Lorien, Capita, and RIPA. These experiences allowed her to blend human resource expertise with strategic development, enabling organizations to enhance their capacity for effective governance.
Before launching What Works Ltd, and in her role as an associate adviser at DAI incorporating HTSPE, Sheena contributed to reshaping the landscape of international public service reform. Additionally, her tenure as Principal Consultant at Lorien PE International has further developed her consultancy breadth, granting her insights into the dynamics of global governance and public sector management.
Community Engagement
Beyond her professional accomplishments, Sheena’s engagement with her community illustrates her commitment to public service and the development of future leaders. Through her volunteer mentoring, she actively contributes to empowering others, sharing her extensive knowledge and experience in organizational development, leadership, and change management. Her role as a mentor is in alignment with her values of collaboration and co-creation, which she believes are essential for fostering effective public service reform.
Summary of Achievements
In summary, Sheena Matthews’s professional journey is characterized by a profound dedication to improving public service on an international scale. With her strategic insights, extensive consultancy experience, and commitment to developing human capital, she is well-positioned to continue paving the way for transformative change in governance and organizational development. Her work has not only impacted institutions but has also enriched the lives of the leaders whom she has coached and mentored.
Sheena's passion for connecting across borders, her expertise in facilitating change, and her commitment to mentoring others exemplify her as a role model and leader in the field of public service reform. Her goal to travel, connect, and co-create while empowering individuals and organizations resonates throughout her impressive career.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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