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Shea Swanson
Inside Sales Representative with the Minnesota Twins
Professional Background
Shea Swanson is an enthusiastic and results-driven professional with a strong foundation in sports management and sales. Having dedicated much of her career to enhancing fan experiences and driving ticket sales, Shea has proven herself to be a valuable asset in the sports industry. She began her career as an Inside Sales Representative for the Minnesota Twins, where she utilized her education and skills to bolster ticket sales as well as cultivate relationships with fans. This role allowed Shea to combine her passion for sports with her professional aspirations.
Before joining the Minnesota Twins, Shea honed her customer service skills as a Concierge at Rafter Apartments with Metro Concierge. This experience further refined her ability to engage with clients and ensure a seamless experience, aspects crucial in the competitive world of sports and entertainment. In addition to her experience in sports management, Shea has a solid background in retail sales, having served as a Sales Associate at Mona Williams and Old Navy. These roles equipped her with the fundamental sales methodologies and customer service techniques, allowing her to excel in client interactions across various platforms.
Shea's commitment to nurturing relationships and her eagerness to learn are hallmarks of her professional demeanor. Additionally, her early career as a Teaching Assistant at Westwood Early Childhood showcases her adaptability and nurturing nature, which she carries into her professional interactions.
Education and Achievements
Shea Swanson completed her studies in Sports Management, with a focus on fan experience and ticketing sales, at the University of Minnesota. This education provided her with a robust understanding of the mechanisms behind sports sales and marketing, as well as the importance of delivering an exceptional experience to fans. The combination of theoretical knowledge and practical application through her internships has laid a solid groundwork for her career trajectory in sports and customer service.
At St. Louis Park Senior High School, Shea was actively involved in various extracurricular activities that fostered her leadership skills and teamwork mentality. She cultivated a strong foundation that would support her future academic and professional pursuits.
Achievements
Throughout her career, Shea has consistently strived for excellence and showcased her capability in all roles she has undertaken. While working with the Minnesota Twins, Shea not only met but exceeded sales goals, contributing significantly to ticket sales and revenue growth for the organization. Her dedication and hard work did not go unnoticed and have positioned her well for future opportunities in the sports field.
As a Concierge at Rafter Apartments, her commitment to providing excellent customer service and her proactive approach to addressing resident needs solidified her reputation as someone who goes above and beyond in service delivery. This experience has well-prepared Shea for the fast-paced, customer-focused world of sports entertainment.
Shea’s progression from retail sales to the sports industry epitomizes her versatility and adaptability, traits that continue to benefit her as she forges a path toward her career goals. Recognizing her strengths in communication and relationship-building, numerous supervisors and mentors have praised her for her contributions and growth potential.
With a robust educational background and diverse work experience, Shea Swanson is poised for a bright future in sports management, leveraging her skills in ticket sales and fan engagement to build rewarding experiences for sports enthusiasts. She embodies the spirit of sport, and her journey reflects her unwavering commitment to connecting fans with the games they love and creating unforgettable experiences for all that attend.
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