Shay Akay

Shay Akay is a single point of management and accountability for all Dell services worldwide. With a background as a seasoned technology services manager in the information technology and services industry, Shay is skilled in server architecture, professional services, data center management, and Software as a Service (SaaS). Having a strong educational foundation, Shay has pursued various courses related to presentation skills, sales, crucial conversations, MOF, system engineering, IT management, and monitoring systems from institutions like Microsoft, HP, and Dell.

Shay Akay holds a Bachelor of Science degree in Computer Hardware Technology/Technician from the MAOF Institute. Additionally, Shay has further enhanced expertise with certifications in ITIL Practitioner, ITIL v.4 Foundation, and ITIL v.3 Foundation. Shay has also delved into networking technologies with certifications like ASE-Accredited System Engineer, Procurve Networking Presale, and APS-Accredited Platform Specialist.

In terms of professional experience, Shay has held notable positions such as Senior Account Service Manager EMEA at Dell EMC, Technical Account Manager at Microsoft, Pre Sale and IT Manager at Med-1, Team lead IT in HP Israel at Hewlett-Packard, and IT Department at Sheraton in Sheraton. Shay's roles have equipped him with a diverse skill set in managing and delivering technology services efficiently in various organizational settings.