Shawn Gatlin

Shawn Gatlin is currently the Team Lead for Customer Success at HubSpot. He has held this position since at least 2021, where he focuses on enabling people to perform at their best by designing effective experiences, processes, and systems.12

In his role, Gatlin is responsible for overseeing customer success initiatives, which likely includes managing client relationships, ensuring customer satisfaction, and driving the adoption of HubSpot's products and services. His background suggests a strong emphasis on user experience and customer engagement.3

For more detailed insights into his professional journey and contributions, you can view his LinkedIn profile, where he shares updates and engages with topics related to customer success and diversity in the workplace.12