Shawn Fields

Principal Solutions Director

Shawn Fields is a seasoned industry professional currently serving as the Principal Solutions Director at Computacenter. Based in Flowery Branch, Georgia, United States, he brings a wealth of experience to his role.1

Professional Background

Shawn has an extensive career spanning various leadership positions in the technology and services sector. His expertise encompasses a wide range of areas, including:

Talent Platforms
SaaS (Software as a Service)
Future of Work
Strategy
Field Services
Design Thinking
Customer Success
Digital Transformation
Innovation Management
Digital Workplace
Automation
Professional Services
ITSM (IT Service Management)
ITIL (Information Technology Infrastructure Library)1

Career History

Throughout his career, Shawn has worked for several industry leaders, including:

NCR
CompuCom
General Electric
Siemens
Alsbridge
Inacom

In these companies, he held various service leadership roles, contributing to their success and growth.1

Notable Achievements

At CompuCom, Shawn played a pivotal role in:

Creating new Digital Business Units
Developing Design Thinking and Innovation Roadmapping products
Establishing the new Digital Consulting Services organization1

Client Portfolio

Shawn has worked with an impressive roster of clients, including:

Walmart
Target
Rockwell Automation
Deutsche Bank
NASA
Honeywell
The Coca-Cola Company
AT&T
BMW
Bank of America
SunTrust
Georgia-Pacific
Southern Company1

Skills and Certifications

Shawn holds numerous certifications, particularly in ITIL and Design Thinking. Some of his certifications include:

ITIL V3 Foundation
ITIL V3 Intermediate Service Design
ITIL Intermediate Service Strategy
Various Design Thinking certifications from LinkedIn
UX Design certifications
DevOps Foundations
Cloud Architecture: Core Concepts
Agile Foundations
Artificial Intelligence Foundations
Machine Learning Foundations
Introduction to Prompt Engineering for Generative AI1

Shawn Fields' diverse experience and extensive skill set make him a valuable asset in his role as Principal Solutions Director at Computacenter, where he continues to drive innovation and digital transformation.