Shawn Burns

Shawn Burns is an accomplished technology leader with over 18 years of experience across diverse industries, specializing in global operations, presales, and go-to-market strategies.

His expertise lies in assisting forward-thinking enterprise organizations and high-growth startups in crafting and implementing customer-centric strategies to realize their objectives.

Shawn has a solid track record of driving growth, satisfaction, and retention goals through market expansion initiatives and strategic engagement portfolios.

He emphasizes accountability and innovation as fundamental pillars in cultivating strategic partnerships and streamlining business processes for optimal outcomes.

Shawn has successfully overseen professional services, technical sales, implementation, customer success, and support teams through two IPOs and an acquisition, employing his proficiency in technology integration, best practices, and building relationships with stakeholders from various departments.

Known for his collaborative nature and empathy, Shawn has boosted revenue, minimized churn, and broadened product and service offerings by uniting diverse teams, forging beneficial partnerships, and spotting avenues for value creation.

He thrives in entrepreneurial, self-driven, and collaborative environments in purpose-driven companies, where he can tackle challenges at the intersection of physical and digital realms.

Shawn Burns holds a Master of Science in Systems Engineering from The George Washington University and a Bachelor of Business Administration (BBA) in Computer and Information Sciences and Support Services from James Madison University.

In his professional journey, Shawn has held key positions such as Director of Revenue at BoxPower, Head of Customer Solutions at FreeWire Technologies, Senior Director of Global Professional Services at data.ai, Global Client Solutions Senior Director at WeWork, and Senior Director of Professional Services at Demandbase, among others.

With past roles ranging from technical project management to program leadership at companies like Symantec, SwapDrive, and Accenture, Shawn brings a wealth of experience and expertise to any organization he serves.