Shaun Porcar

Shaun Porcar is a seasoned Customer Success leader with a rich background spanning over 15 years, excelling in forming and managing global, hybrid, and fully remote teams to boost product adoption and drive revenue growth.

With an approach rooted in kindness, creativity, and humility, Shaun draws inspiration from industry thought leaders such as Kim Scott, Diana Chapman, Jocko Willink, and Stephen Covey to shape his leadership style.

His extensive experience includes guiding category-leading companies through M&A transitions, utilizing data-driven strategies to enhance collaboration, and implementing customer-centric operational approaches to scale SMBs and cater to Fortune 500 enterprises.

Shaun's expertise lies in SaaS solutions across various domains like Sales, Marketing, CX, HR Tech, Design/Dev collaboration, and Data Visualization, along with specialties in forecasting growth, creating operational cadences, and driving value realization.

Apart from his professional endeavors, Shaun is also recognized as an internationally published automotive photographer.

Shaun Porcar holds a B.S. in Graphic Communication with concentrations in Electronic Prepress, Imaging, & Emerging Digital Technology, along with a minor in AgriBusiness from California Polytechnic State University-San Luis Obispo.

He has held key positions in reputable organizations like Checkr, Inc., Abstract, Run The World, Extole, iCharts, and Accomplice, showcasing his prowess in building and leading high-performing customer-facing teams.

His versatile skill set includes driving P&L responsibilities, forming strategic partnerships, and championing performance development and mentorship initiatives to retain top talent.

Shaun is known for his involvement in various advisory roles and directorial positions across diverse industries, further underlining his capability in steering Customer Success initiatives with finesse.

With a strong focus on customer satisfaction and revenue growth, Shaun Porcar continues to make significant contributions in the realm of Customer Success leadership.