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Shaun Doraiyah
Project Manager, Global Operations Command Center - EMEA & APAC
Shaun Doraiyah is a seasoned professional with an extensive background in project management, customer experience, and sales across various renowned organizations.
He currently serves as the Project Manager of the Operations Command Center at Prometric, a role where he oversees operational activities and ensures operational efficiency.
Previously, Shaun held the position of Manager of Global Test Center Support at Prometric, where he played a key role in providing support and maintaining the quality of test center operations.
Prior to his roles at Prometric, Shaun Doraiyah gained valuable experience working at The MYSALE Group and ZALORA Group in leadership and managerial capacities.
At The MYSALE Group, he served as Manager of Customer Experience and later transitioned into the role of Team Manager, showcasing his versatility and ability to lead diverse teams.
During his tenure at ZALORA Group, Shaun held the positions of Head of Offline Sales and Manager of Customer Service Support, demonstrating his proficiency in sales strategies and customer service management.
Shaun Doraiyah's expertise extends to the aviation industry, where he served as a Subject Matter Expert at Jetstar Airways, highlighting his in-depth knowledge and skills in airline operations.
With his rich and diverse professional background, Shaun Doraiyah brings a wealth of experience and knowledge to his roles, making him a valuable asset in the fields of project management, customer experience, sales, and operations.