California State University, Long Beach

Cypress College

Retail Development Specialist at Mazda North American Operations

Skills: Typing · Spreadsheets · Microsoft Outlook

Mazda North American Operations

Facility Programs Specialist

Prioritized and assessed automotive dealer application packages to ensure compliance with company policy and guides. Prepared executive summaries for all dealer agreement activities for management review and approval. Communicated with dealers, dealer candidates, legal department, and regional staff to secure accuracy and efficiency in dealer agreement activities. Created and maintained dealer franchise documentation files. Processed vendor invoices, action projects, check requests, and purchase orders as needed. Administered  multi-million dollar retail brand facility image program database.

American Suzuki Motor Corporation

Dealer Agreement Analyst, Dealer Development

Assisted with advertising projects as necessary including national advertising, dealer ad materials, POP materials, product brochures, and consumer promotions. Facilitated and monitored consumer promotional programs such as Owner Loyalty, Military, and College Grad incentives. Researched and resolved promotional program reimbursement discrepancies. Acted as main contact for product brochure fulfillment for over 400 automotive dealer franchises as well as numerous advertising agencies. Consulted by advertising agency for translation accuracy of Spanish brochures as needed.

Advertising Administrative Assistant

Organized and updated product schedule and financial reports. Prepared and maintained vendor request-for-quotations. Created and maintained daily product inventory analysis spreadsheets. Provided administrative support in daily tasks to Vice President of department and department managers.

Extron Electronics

Assistant to International Operations Department

Prepared and maintained weekly budgeted payroll reports for maintenance staff from over 90 department stores. Researched and resolved payroll inconsistencies. Created and managed reports for department store customer satisfaction scores. Trained and mentored two members of administrative staff.

Sharon Teran