Suggestions
Shannon Johnson
Operations Leader - Talent Cultivator - People Motivator - Change Ambassador
Shannon Johnson is a senior leader at Sprout Social, Inc., currently serving as the Senior Director of Customer Support.1 She held the role of Commercial Chair for Women@Sprout from January 2021 to December 2021.1 With over 20 years of experience in client, program, operations, and people management, Shannon has a diverse background in the tech industry.1
Some key points about Shannon Johnson:
-
Current role: Senior Director, Customer Support at Sprout Social, Inc. (since March 2023)1
-
Previous roles at Sprout Social:
-
Prior experience:
-
Education: Attended Columbia College Chicago1
-
Expertise: Client management, program management, operations, and people management1
Shannon is known for her commitment to supporting women in tech and has been involved in mentorship programs at Sprout Social.2 Her unique perspective, combining experience in product operations and customer support, allows her to effectively influence product roadmaps and share customer support insights with product teams.2