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Shannon John
Digital Innovation and Automation Specialist
Shannon John is a professional with a diverse background in enterprise solutions and account management. Most recently, he served as the Enterprise Solutions Lead at LivePerson from 2016 to 2020, where he was responsible for driving customer success and managing key accounts. His role involved ensuring that clients effectively utilized LivePerson's conversational AI solutions to enhance their customer engagement strategies.
Prior to his tenure at LivePerson, Shannon held various positions at CENTORRINO Technologies, including Account Manager and Team Leader. After leaving LivePerson, he joined Sapia.ai as an Enterprise Account Executive in 2023, indicating a continued focus on enterprise-level client relations and solutions.1
Shannon's educational background includes studies in Hospitality Administration and Information Systems, culminating in a Bachelor of Technology degree from La Trobe University.1 His career reflects a strong commitment to leveraging technology to improve business outcomes for clients across various sectors.
