Shannon Cooper

Innovative program and relationship manager with extensive nonprofit experience

Shannon Cooper is a facilitator and coach at the Institute of Managers and Leaders Australia and New Zealand.1 Her professional focus is on helping business leaders enhance their productivity, innovation, adaptability, and ability to thrive in the face of change.1

Professional Background

Shannon Cooper has extensive experience in various leadership and management roles. Some key aspects of her career include:

Nonprofit Sector Experience:: Shannon has a strong background in the nonprofit sector, having worked for organizations like the American Red Cross for several years.2 Her roles there included:

Program Manager (2008-2014)
Six Sigma Project Manager, Development (2007-2008)
Premier Partner Systems Officer (2005-2006)
Manager, Leadership Fundraising (2004-2005)
Volunteer Leadership Officer (2003-2004)

Current Role:: As of 2022, Shannon is serving as the Director of the Philanthropic Services Division at BWF, where she helps nonprofit organizations optimize their philanthropic services and advance their missions through innovative technology, policy development, and process improvement.2

Education and Certifications

Shannon Cooper has a strong educational background and several professional certifications:

Master's in Divinity from Southern Methodist University (1989-1993)
Bachelor of Arts in American Studies from Barnard College (1983-1987)
Salesforce Certified Administrator (SCA)
Project Management Professional (PMP)
Nonprofit Cloud Consultant (Salesforce)
Microsoft Certified: Dynamics 365
Virtuous Administrator Certification

Skills and Expertise

Shannon's professional profile highlights her expertise in:

Innovative program design
Relationship management
Event planning
Business analytics
Reporting and workplace optimization
Data and work systems development
Operations and staff management
Budget development and oversight
Vendor management
Writing and editing for publications

Through her role at the Institute of Managers and Leaders Australia and New Zealand, Shannon Cooper leverages her diverse experience and skills to support and develop business leaders across various industries.

Experience

Director, Philanthropic Services Division at BWF (2022 - Present), Member at VEST (2022 - Present), Principal at Happy Books and Bites LLC (2021 - Present)

Director, Research and Insight at American Red Cross (2014 - 2020), Program Manager at American Red Cross (2008 - 2014), Six Sigma Project Manager at American Red Cross (2007-2008)

Education

Masters in Divinity from Southern Methodist University (1989 - 1993), Bachelor of Arts (B.A.) in American Studies from Barnard College (1983 - 1987), Attended Heritage Hall (1979 - 1983)