Shannon Burger

Shannon Burger is a dedicated professional with an extensive background in leadership, customer management, and operations, accumulating over 19 years of experience in the field.

Shannon holds a Master's degree in Engineering Management from The University of Kansas and a Bachelor's degree in Engineering Management from Missouri University of Science and Technology, providing a strong educational foundation for their career.

Throughout their career, Shannon has held various key roles at Sprint, including Business Development & Operations Manager in the Affinity Partnership Programs division, Wholesale Account Manager in MVNO Operations, Supervisor in Wholesale Business Analysis, Supervisor in Payment Operations overseeing the Refunds Assurance Team, Project/Program Manager in Network Services, National Standards Process Manager II in Customer Service Operations, Program Manager, Engineer 1 in Competitive Markets Planning for CLECs, and also held an Industrial Engineering Internship at Mead Office and School Products.

Shannon's experience showcases adaptability, dependability, organization, and a strong motivation to enhance their skill set and effectively lead within the new endeavors at T-Mobile.