Shannon Bator

Shannon Bator is a seasoned user researcher with a focus on utilizing real customer interactions to elevate design and product development processes.

With an educational background in Human Factors and Information Design, Shannon holds an MS from Bentley University and a BS in Multimedia Arts and Graphic Design from Northeastern University.

Shannon has held various roles in distinguished organizations, including being the Founder of Bator Research, Co-Founder of Engaging Users, User Research Mentor at Techstars, Director of Design and User Experience at Backupify, Adjunct Assistant Professor of Design at Olin College of Engineering, and Lecturer at MIT.

Prior to these roles, Shannon has also contributed at renowned companies like Microsoft, Eons.com, GE Healthcare IT (formerly IDX), The New York Times, Homeportfolio.com, WGBH, and Reebok.

Shannon's expertise lies in testing concepts with actual users, creating effective recruitment strategies, conducting meaningful interviews, and providing actionable insights and recommendations.

With a rich and diverse professional background, Shannon Bator brings a wealth of experience and knowledge to the field of user research and design.