Shani Olisa Searcy

Shani Searcy is currently the Call Center Operations Manager at Intake On Demand. She has transitioned from a role as a senior corporate trainer within the same organization to her current managerial position, where she is responsible for overseeing call center operations and enhancing business processes.1

With over 15 years of experience in sales and project management, Shani has developed a strong skill set that includes conceptualizing and implementing operational strategies to improve efficiency and performance in call center environments. Her professional background highlights her ability to manage teams effectively and drive results in high-pressure settings.

Shani is based in San Diego, California, and actively engages with a professional community on LinkedIn, where she shares insights related to her expertise in operations management.2