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Organizational Shanayla Sweat
Advocate and Educator for Emerging Black Women in Tech - Speaker on Organizational Change Management - Certified Change Management Practitioner
Shanayla Sweat is a Certified Change Management Practitioner and Servant Leader with over 8 years of experience in executing Change Management and Scrum methodologies.
She has a strong focus on driving business objectives, infrastructure, and resources to ensure successful adoption of various projects.
Notable projects Shanayla has been involved in include the Intelliset to iCare change initiative, Customer Satisfaction Mentor Program, Durable Medical Equipment Toggle Implementation, and Salesforce (CB Force) Cox Enterprise Implementation.
Shanayla holds a Bachelor of Arts in Human Resources Management and Services from Trevecca Nazarene University, as well as a Master's Degree in Organizational Leadership from the same institution.
Her professional journey includes roles such as Business Process Analyst (OCM) at Cox Business, Senior Consultant (OCM) at Capgemini, Business Analyst III at Lincoln Financial Group, Business System Analyst II at CGS Administrators, LLC, Organizational Development Consultant at Big Mouth Media and Consulting, Shared Health Business Analyst at BlueCross BlueShield of Tennessee, Software Quality Assurance Analyst, Universal Care Specialist, Client Relations Program Specialist, and Customer Service Representative at Asurion.