Shan Collins

Shan Collins is a senior executive at Nestlé, currently serving as the Head of Information Technology North America.1 With a career spanning nearly three decades at Nestlé, Collins has held various leadership positions within the company, showcasing expertise in technology, digital transformation, and supply chain management.1

Career Progression at Nestlé

Collins' career at Nestlé has been marked by steady advancement and diverse roles:

• Current Role: Head of Information Technology North America (since April 2023)1
• Previous Positions:
  • Chief Digital Transformation Officer (2020-2023)
  • Chief Analytics Officer (2018-2020)
  • Vice President of Supply Chain (2015-2018)
  • Head of Business Intelligence (2013-2015)
  • Various director-level roles in supply chain, logistics, and demand planning (2000-2013)
  • Earlier roles included supply chain management and financial analysis1

Expertise and Contributions

Collins is known for:

• Digital Transformation: Leading Nestlé's digital agenda and elevating organizational capabilities1
• Data and Analytics: Strengthening the company's data and analytic capabilities1
• Operational Improvements: Enhancing operational capabilities and driving smarter decision-making1
• AI Implementation: Overseeing the introduction and development of NesGPT, Nestlé's internal generative AI tool2

Recent Initiatives

Under Collins' leadership, Nestlé has made significant strides in leveraging technology:

• NesGPT Implementation: This internal AI tool has been reported to save employees an average of 45 minutes per week, improving content creation and information retrieval2
• AI-Driven Business Performance: Utilizing AI across various facets of the business, including sales operations, stockout prediction, and pricing optimization2
• Accelerated Product Innovation: Implementing a proprietary AI tool that has reduced the product ideation process from six months to six weeks2

Collins emphasizes the importance of innovation and digital transformation in fueling Nestlé's growth, stating, "Our vision is to unleash the power of our people by digitally transforming the workplace to lighten the weight of work and help our employees thrive as their most creative, collaborative selves."2