Shalin Jain

Shalin Jain is the Founder and CEO of HappyFox Inc., a software-as-a-service (SaaS) support platform.12 He has over 21 years of entrepreneurial experience and has worked with thousands of companies, helping them implement great support processes.14

Professional Background

Early Career and Entrepreneurship:

• Founded Tenmiles in 2000, serving as its CEO23
• Launched HappyFox in August 20115
• Currently CEO of HappyFox Inc. since December 20123

Achievements and Recognition

Shalin has received several notable awards:

• Pathfinders Award in 2013 by The Times Group of India (youngest of 10 entrepreneurs honored)3
• Rajasthan Yuva Ratna Award in 2012 for entrepreneurial excellence3

Professional Expertise

Skills and Specialties:

• Customer Success
• Product UI Design
• Business Development
• Strategic Partnerships
• SaaS and Enterprise Software

Education

• Loyola Institute of Business Administration (EPGDIBM, 2002-2003)
• University of Madras (BSc, 1999-2002)

Languages:

• English (native)
• Hindi (native)
• German (elementary proficiency)

Shalin is known for his passion for designing beautiful products and working with great people, which has helped him drive HappyFox to become a leader in the customer service software industry.2