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Shailesh Mangrulkar
Senior Performance Engineer at ServiceNow
Shailesh Mangrulkar is a highly experienced IT professional with over 15 years of expertise in Performance Engineering, Sizing and Capacity testing, Operational Acceptance testing, and Infrastructure testing.
Shailesh has a strong background in driving entire programs from designing phase to completion, including white papers & Test closer reports, with proficiency in End-to-End Performance Engineering, Tuning & benchmarking of Enterprise Systems, Databases, Capacity Planning, and Hardware Sizing.
His skill set includes subject matter expertise in real-time payments, ISO messages, reconciliation, and SWIFT products like FSS and PAG, as well as experience in performance tuning, bottleneck analysis, and driving Infrastructure migration & Transformation projects.
With a Bachelor's degree in Electronics from Nagpur University, Shaileh is certified in OCA, ITIL V3, VMware Certified Professional (VCP) 5.0, and is pursuing AWS Cloud Solution Architect Certification.
Throughout his career, Shailesh has held key roles such as Senior Performance Engineer at ServiceNow, Non-Functional Test Manager at NSW Department of Education, Performance Engineer at Westpac, Staff specialist product Developer at BMC Software, CPM Engineer at Shinsei Bank, and Performance Engineer at eGain Communications.
He has in-depth knowledge of various software development methodologies like Agile, waterfall, and CI-CD, and is well-versed in industry standard load testing tools such as Silk performer, HP Load Runner, and Performance Centre.
Shailesh's expertise extends to Performance Testing in Cloud Computing, virtualization, Regression Testing, Ad-hoc Testing, database tuning, Cloud lifecycle management, and performance issues debugging by analyzing heap dumps, thread dumps, log files, and Client side tools like Browser Stack, Fiddler, and Browser Dev Studios.
Known for his strong analytical skills, research & information analysis, problem-solving attitude, and fluent stakeholder communication, Shailesh is a quick learner and excellent team player with the ability to work under pressure and meet tight deadlines.