Shailendra Rai

Shailendra Rai is a seasoned professional with a strong background in Project Management, Operations Management, Client Engagement, Market Research, and Team Management.

With a keen focus on project execution, Shailendra excels in managing projects from conceptualization to completion, monitoring progress, conducting reviews, and ensuring stakeholder communication.

In Operations Management, he demonstrates expertise in optimizing processes, setting up targets and SLAs, and driving process improvements through data-driven analysis and technology solutions.

Shailendra Rai's proficiency in Client Engagement and Servicing is evident through his ability to understand client needs, structure outcomes accordingly, enhance customer satisfaction through continuous interaction, and implement improvements.

His skills in Market Research include leading market intelligence activities, evaluating consumerism trends, product positioning, identifying consumer segments, and conducting Concept Testing and Feasibility Studies.

Additionally, Shailendra is experienced in Team Management, where he excels in leading, managing, mentoring project managers, and designing people programs for coaching, development, and team engagement.

Currently, Shailendra Rai serves as the Head of Business Development and Client Service at Global Survey, where he brings his diverse skill set to drive business growth and client satisfaction.