Serina Fang

Serina Fang is a dedicated professional known for her exceptional work at Cigna as a Senior Client Manager and previously as a Client Manager.

With a solid educational foundation, Serina studied Psychology in the Pre-Business Program, earning her Bachelor of Arts (BA) degree from the College of the Holy Cross. She also took part in a Study Abroad program at Universitat de les Illes Balears.

Serina Fang has been recognized for her commitment to customer service and excellence with the title of Cigna Customer Centricity Ambassador. She has been awarded the prestigious Cigna Gold Circle in 2015, 2018, and 2019, as well as the Cigna Client Manager of the Year Award in 2018.

Her experience and expertise in client management have contributed to her success in roles at Cigna, where she has made significant contributions both as a Client Manager and in her current position as a Senior Client Manager.