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Sergio de Souza
Head of Growth Marketing & CRM no Magazine Luiza
Sergio Henrique Ferraz de Souza is a professional with a background in advertising and marketing, holding an MBA in Business Management. He has extensive experience in sales and marketing, particularly within the E-commerce, Procurement, and IT sectors.
With 11 years of experience in marketing and sales, Sergio has been actively contributing to the growth of the Brazilian E-commerce market for over 7 years. He thrives in high-pressure environments, is flexible, energetic, and dedicated to achieving results while enjoying working as part of a team.
His expertise includes developing key performance indicators to measure progress and outcomes, proactively understanding customer needs to identify solutions, achieving long-term business goals, and creating tactical plans. Sergio also excels in building and nurturing long-term relationships.
Specializing in marketing, sales, E-commerce, customer service, and goal planning and execution, Sergio Henrique Ferraz de Souza's educational background includes a Master of Business Administration (MBA) in Business Administration and Marketing from Ibmec, as well as a Bachelor's degree in Social Communication from Escola Superior de Propaganda e Marketing (ESPM).
Throughout his professional journey, Sergio has held various roles, including Head of Growth Marketing & CRM at Magazine Luiza, Gerente Comercial de Marketplace at Magazine Luiza, Gerente - Marketplace e Novos Negócios at Belmicro, Coordenador Comercial - Marketplace at B2W Digital, and several other senior positions at reputable organizations like Febracorp and IDC.